Card payment is a convenient and secure payment option for many customers in the hospitality industry. In order to offer your guests the best possible service, you should therefore have a modern and reliable payment terminal that meets your customers' requirements.
In this blog post, you will learn all about the most important features of payment terminals in the restaurant and hotel industry.
- Increased turnover: Guests who do not have enough cash with them have the opportunity to spontaneously consume more by paying conveniently by credit card or smartphone.
- Accelerated processing: The payment process is simpler and faster, which reduces waiting times for guests and relieves service staff at the same time.
- Simplified administration: Bookkeeping and cash register accounting are simplified, as all transactions are automatically recorded when the terminal is integrated into the cash register. In addition, the costs and effort involved in providing change are eliminated.
- Increased security: The risk of robbery, fraud, theft, counterfeiting or missing cash is minimized as less cash needs to be kept on the premises.
Suitable payment solutions for the industry:
Mobile payment solutions are particularly suitable for the catering and hotel sectors. Our Android-based terminals are an outstanding choice in this sector and offer comprehensive functionality.
- The N86 is characterized by first-class quality and a contemporary design, making this payment device a real eye-catcher at any point of sale. It offers impressive performance and is also characterized by high energy efficiency, as the battery life of the N86 is up to a remarkable 240 hours. In addition, its robustness and durability ensures reliable protection against drops and contact with liquids, which is particularly important in the hospitality industry.
- The N6, on the other hand, is an extremely lightweight and convenient mini Smart POS terminal that is ideal for this particular sector. Despite its slim body, the N6 offers impressive performance, powered by a powerful quad-core processor, and accepts a wide range of payment methods. Thanks to its generous touchscreen, electronic signatures are captured more accurately and more information can be displayed effortlessly. It is also much more user-friendly to use, which can be compared with conventional smartphones.
Trends and developments in restaurants and hotels:
Current trends and developments in payment terminals are having a significant impact on operations in restaurants and hotels, helping to improve efficiency and the customer experience. These include contactless payments, mobile POS systems, the integration of ordering apps, improved security, energy efficiency and sustainability, and remote management and updates.
The comprehensive digitalization of cash flows in the hospitality industry has sustainably increased the efficiency of operational processes. The introduction of contactless payment methods, mobile apps and digital wallets has made it easier and faster for guests to pay. This has not only reduced waiting times for customers, but also increased staff efficiency.
These trends and developments are helping to optimize restaurant and hotel operations by increasing efficiency, enhancing customer satisfaction and ensuring safety. The integration of technology into the industry is expected to continue to progress and provide new opportunities for innovation and improvement.
Security aspects of payment terminals
The security of payment terminals is of the utmost importance, especially in the hospitality industry, where sensitive customer payment data is processed. Companies must ensure that their payment terminals meet the latest security standards to prevent data loss or fraud. Compliance with data protection regulations is crucial to maintain customer trust.
Importance of customer satisfaction
Customer satisfaction is a key factor for success in the hospitality industry. Innovative payment terminal solutions help to optimize the guest experience. By reducing waiting times and providing convenient payment methods, businesses can ensure that their guests feel comfortable and well looked after.
Acceptance of different payment methods
The diversity of payment methods offered via payment terminals has a significant impact on a business's revenue and efficiency. The wide range of payment methods offers guests not only flexibility, but also convenient and secure transaction processing. It is therefore crucial that a payment terminal supports all common payment methods, including payment with chip cards, contactless payments, the use of magnetic strips as well as QR and mobile payments.
Cost optimization and fees
Companies in the hospitality industry should also keep an eye on the costs and fees associated with payment terminals. By comparing providers and choosing solutions that fit their specific requirements, businesses can optimize costs and save money.
Conclusion
Overall, payment terminals in the hospitality industry offer many benefits, from increasing efficiency to improving customer satisfaction. The rapid development of this technology will undoubtedly continue to revolutionize restaurant and hotel operations and shape the industry in the coming years. Businesses should be aware of these trends and choose the best solutions for their individual needs in order to remain competitive.
If you have any further questions or concerns, please feel free to contact us. We will be happy to advise you and help you find the best solution for your business.
